FAQ: SurePro Windows & Doors
Click the questions below to reveal the answers
How much does it cost to get an estimate on the windows and doors in my home?
Most companies offer free in-home estimates; however, SurePro Windows & Doors offers free estimates with no obligation or pressure to purchase. We are confident that we can earn your business by our competitive prices, excellent product and our superb customer service. Just call our office at (619) 434-9905 or toll free at (866) 406-8827 to set up an in-home estimate. You can also request an estimate online through our form on the left.
What hours do you offer free in-home estimates? Can I make an evening or weekend appointment?
We offer in-home estimates Monday – Saturday between 10am – 6pm based on availability. If you need an appointment outside of these hours or on a Sunday, call us, we will be glad to make an exception upon request.
What should I expect during my in-home estimate?
During the in-home estimate, a Window Expert will come to your home and measure all of the windows and doors that you are looking to replace. They will provide you with an educational presentation on the makings of a window, what sets our product apart from the rest and thoroughly answer any questions that you may have. Our estimates typically take 45-60 minutes including the measurement, presentation and Q&A session.
Can I get an estimate over the phone?
If you are unable to welcome an in-home estimate at this time, we will gladly give you an estimate over the phone as long as measurements and other important details are provided to us. Please note that these estimates are considered "site-unseen" and the price cannot be guaranteed. Should you choose to move forward with the given estimate, an in-home appointment will need to be made in order to confirm and/or adjust the site-unseen price.
Is there a minimum purchase that I need to make?
As most companies do, SurePro Windows & Doors does have a minimum purchase requirement. We require a minimum purchase of 4 windows or a single patio or French door. We can do a single garden window or a single bay window as well.
Why is there a minimum purchase requirement?
We like to keep our prices competitive and selling and installing anything under 4 windows would not be cost effective for you.
How many days will it take to install my windows and doors?
Most jobs are completed in just one day but that depends on the number of windows and doors that need to be installed. In most cases, we will anticipate when more than a day is needed and coordinate the installation dates with you accordingly.
What can I expect during the installation process?
During the installation process you can expect a friendly and professional installation crew who will work promptly and efficiently while leaving your home just how it was before but with new beautiful windows and doors.
Is there a warranty on your products?
Our Milgard products offer a lifetime warranty and a 10 year transferrable warranty. Please see each manufacturer's warranty for their exclusive details.
Can I buy my windows and doors and do the installation myself?
We can sell you windows or doors without installation but please be aware that this will void your warranty through the manufacturer completely.
What type of products do you offer?
SurePro Windows & Doors offers vinyl windows, bay windows, garden windows, fiberglass windows, wood windows, aluminum windows, dual-paned windows, casement windows, single hung windows, double hung windows, custom made windows, bathroom windows, obscured glass windows, picture windows, sliding glass doors, patio doors, in-glass pet doors and French doors. Some other specialty items may be available.
Why should I choose SurePro Windows & Doors above the competitor?
SurePro Windows & Doors is a family owned and operated business. What this means for you is that unlike some larger companies, we do not have a large overhead to pay out. We do not try to become millionaires with every sale and we give you our best price every time. We stay competitive in the market with a great product and provide exceptional customer service along the way. In our Customer Satisfaction Survey that we send out to all of our customers, the top two reasons that our customers chose us above our competitors was our customer service and our prices.